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Terms and Conditions

Effective Date : 10-09-2024

Welcome to ScanSynk! These Terms and Conditions ("Terms") govern your use of our website, https://scansynk.com (the "Site") and our document processing services (the "Services"). ScanSynk is a service provided and operated by Logos Infotech ("we," "us," or "our").

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By accessing or using the Site and Services, you agree to these Terms. Logos Infotech is the legal entity responsible for providing the ScanSynk service and adhering to the terms outlined below.

1. Use of Services

ScanSynk provides AI-powered document processing services to businesses worldwide. By using our Services, you agree to:

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  • Provide accurate and complete information when signing up for an account.

  • Use the Services solely for lawful business purposes.

  • Comply with all applicable laws and regulations.
     

You are solely responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account.

2. Subscription Plans and Payments

 

A. Subscription Plans

We offer different subscription tiers based on your business needs, which include document processing volumes, storage limits, and other features. Each plan is subject to a monthly or annual fee, as indicated on our pricing page.

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B. Payments

  • Payments are processed through third-party payment providers (e.g., RazorPay, PayU, PayPal, Stripe) as per the selected subscription plan.

  • By subscribing, you authorize Logos Infotech to charge your chosen payment method.

  • Auto-renewal: Unless otherwise specified, all subscription plans will automatically renew at the end of each billing cycle. You may cancel the auto-renewal at any time by accessing your account settings.
     

C. Refunds

Refunds are not provided for subscription fees that have already been processed. However, you may cancel your subscription to avoid future charges.

3. Data Processing and Privacy

 

By using ScanSynk’s Services, you acknowledge and agree that we will process your documents and related data using AI technologies. All data will be processed in accordance with our Privacy Policy.

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  • Data Ownership: You retain full ownership of all documents and data you submit to our platform.
     

  • Security: We implement industry-standard security measures to protect your data. However, no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.
     

For more information on how we handle your data, please refer to our Privacy Policy.

4. User Responsibilities

 

As a user of our Services, you agree:

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  • Not to misuse our Services: This includes uploading any unlawful, harmful, or inappropriate content, or attempting to interfere with the operation of the Site.
     

  • Compliance with laws: You agree to use the Services in compliance with all applicable laws, including but not limited to, privacy regulations, data protection laws, and intellectual property laws.
     

  • Maintain accurate information: You are responsible for keeping your account information accurate and up-to-date.

 

Failure to comply with these responsibilities may result in the suspension or termination of your account.

5. Intellectual Property Rights

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All content on the Site, including text, graphics, logos, icons, and software, is the property of Logos Infotech or its content suppliers and is protected by international copyright, trademark, and other intellectual property laws.

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  • You may not reproduce, modify, distribute, or use any content from the Site for commercial purposes without prior written consent from Logos Infotech.
     

  • Any unauthorized use of our intellectual property is strictly prohibited and may result in legal action.

6. Service Availability and Modifications

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Logos Infotech aims to provide uninterrupted access to its Services, but we do not guarantee 100% uptime. We may also modify, update, or discontinue certain features of the Services at any time without notice.

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  • Maintenance and Downtime: Occasionally, we may need to perform maintenance that could temporarily affect the availability of our Services. We will make efforts to notify you in advance whenever possible.

7. Limitation of Liability

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To the fullest extent permitted by law, Logos Infotech, its affiliates, and its partners shall not be liable for any indirect, incidental, special, or consequential damages, including but not limited to:

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  • Loss of profits
     

  • Loss of data
     

  • Business interruptions
     

Logos Infotech's total liability for any claim arising from these Terms or your use of the Services shall not exceed the amount you paid for the Services during the 12-month period preceding the claim.

8. Termination

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You may terminate your account at any time by contacting us at contact@scansynk.com.

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We reserve the right to terminate or suspend your access to the Services at any time, without notice, if you breach these Terms, violate applicable laws, or if we suspect fraudulent activity.

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Upon termination:

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  • You will no longer have access to your account or the Services.
     

  • All your data will be deleted from our systems, except as required by law.

9. Third-Party Links and Services

 

Our Site may contain links to third-party websites or services. Logos Infotech is not responsible for the content or privacy practices of third-party sites. Your use of such websites is subject to the third-party's terms and conditions.

10. Changes to These Terms

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Logos Infotech reserves the right to update or modify these Terms at any time. When changes are made, we will update the "Effective Date" at the top of this page.

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Your continued use of the Site and Services after any changes to the Terms constitutes your acceptance of those changes. It is your responsibility to review these Terms periodically.

11. Governing Law

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These Terms and any disputes arising out of or related to them will be governed by the laws of India / West Bengal without regard to its conflict of law provisions.

12. Contact Us

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If you have any questions or concerns regarding these Terms, please contact us at:

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  • Email: support@scansynk.com
     

  • Phone: +91 84970-70322
     

  • Address: Logos Infotech, 324 Royal Park, Barrackpore, WB, 700 121

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